Residential Home Team Leader

Hazel Tree Education is recruiting experienced Team Leaders to support the day-to-day running of residential and supported living services for children and young people.

This is a leadership role within a care environment, supporting staff teams and ensuring high-quality, safe, and consistent care is delivered at all times.

Key Responsibilities

• Support the Service Manager with the daily running of the home
• Lead shifts and provide clear direction to staff teams
• Ensure a safe, positive, and well-managed environment for young people and staff
• Supervise, support, and develop staff through coaching and performance feedback
• Oversee safeguarding practice and promote a strong safeguarding culture
• Manage on-call responsibilities, including welfare checks and emergency support
• Monitor and maintain high standards of record keeping, reporting, and compliance
• Review and check documentation, reports, and timesheets for accuracy
• Support risk assessments and promote effective risk management practices
• Carry out audits, checks, and quality assurance of the home
• Liaise with external professionals and contribute to multi-agency working
• Support young people directly through 1:1 work and relationship building
• Promote inclusion, wellbeing, and positive outcomes for young people
• Address and challenge poor practice in a professional and constructive way
• Support staff wellbeing and development, including identifying training needs
• Ensure policies and procedures are consistently followed

What We’re Looking For

• Experience in residential childcare or supported living settings
• Strong leadership and shift management skills
• It is essential that you hold a valid driving licence, have access to your own vehicle and have business insurance.
• Ability to supervise, motivate, and support staff teams
• Confident in safeguarding, risk management, and compliance
• Excellent communication and organisational skills
• Calm, professional approach to conflict and problem-solving
• Commitment to improving outcomes for young people
• You must hold an enhanced DBS that is on the update service for child & adult, or be willing to obtain a new one.
• Level 3 Diploma in Children and Young People’s Workforce (or equivalent qualification)

Additional Information

• Full-time Perm role
• Shift work required, including on-call responsibilities
• UK work authorisation required
• Sponsorship is not available for this role

Hazel Tree Education is a specialist education recruitment agency, providing short-term, temporary, and flexible supply staff to mainstream schools and alternative provisions across the North West.

We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to online searches as part of our safeguarding checks.